Our Promise

Our Promise To You

At Web Active Directory, we are so confident in our customer-centric philosophy that we publish the following promise.  If we do not live up to this promise, send us an email.  We will do everything in our power to fulfill this promise to you and the rest of our customers. Our goal is simple:  to provide the best solutions and services in the industry.

The Web Active Directory Promise

  • We are performance driven and customer focused.
  •  Our customer centric focus starts on the first contact with our prospective customers.
  • We will attempt to provide the best solution at the best possible value.
  • We are Identity Management and infrastructure experts.
  • We will dedicate ourselves to work with you and your team to configure and customize our products in your environment if applicable and empower you to do this yourself without our intervention.
  • Throughout the customer lifecycle, we will do our best to provide our knowledge and expertise to help you solve your Active Directory and Identity Management issues.
  • If we can’t provide a solution, we will offer advice and refer you to a company that may be better suited for your needs.
  • Our commitment with you does not end at the time we complete the sale; it continues throughout the business relationship.
  • We will do our best to enable our solutions to work well in your environment, provide a solid return on investment, and will do our best to provide the best customer care in the business.
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