The licensing and maintenance notes here provide high-level information about Web Active Directory's licensing and maintenance agreements for PeopleSearch . Please contact your sales representative for information about your particular license and maintenance agreement.
PeopleSearch is licensed on a per user basis. The user count is based upon the number of employees in your company with an LDAP account, including user accounts and contacts. In most Microsoft Active Directory environments, each employee has a user account stored in Active Directory.
Web Active Directory LLC recognizes that each organization is different and many have unique environments that do not fit the standard organization. Please contact your sales representative to discuss licensing options if you do not feel you fit the "standard" model for licensing.
If you have questions regarding your licensing or use of PeopleSearch, please contact Web Active Directory LLC.
Web Active Directory LLC provides email and telephone support in addition to product updates to organizations that possess current maintenance contracts. While under a current maintenance contract, upgrades are free. Support is provided via email and telephone as well as through an online support knowledge base.
You can access the support knowledge base at http://support.webactivedirectory.com/ and it is free and available for all customers, including those with no maintenance contract in place. Please contact your sales representative if you have a questions about your maintenance contract.