I recently had an Android 4.0 Ice Cream Sandwich Error Syncing with Office 365. My phone (Android 4.0.4 operating system) connecting to Office 365 to sync mail and contacts. None of my configuration changed on the phone but it looks like the Office 365 folks might’ve changed something that impacted the sync.
After timing out repeatedly when trying to connect to my email account, I checked the incoming server settings on the phone and received the following Remote Security Administration error message when verifying the server settings.This server requires that you allow it to remotely control some security features of your Android device. Do you want to finish setting up this account?
I researched around quite a bit and tried repeatedly to update the server information with new values but I still kept getting the message. I finally was able to resolve the issue after a couple of days by removing the existing email account and adding a new account with most of the same settings like email address and password. I did change the DomainUsername and Server, though. The username changed from “firstname.lastname@example.org” to “email@example.com” with a leading character. The server changed from the previous value of bl2prd****.outlook.com to pod*****.outlook.com. The bl2prd value worked from March through now but it appears that it is better to use the pod value instead.
If you have a problem on Android 4.0 with your Office 365 account, remove the account and change the value of the username and server when re-adding the new account. You can get your server information using Outlook Web Access (OWA) and under Help > About.