At Web Active Directory, we are so confident in our customer-centric philosophy that we publish the following promise. If we do not live up to this promise, send us an email. We will do everything in our power to fulfill this promise to you and the rest of our customers. The Web Active Directory Promise acts as a mission statement for us. We come back to it consistently to ensure we’re on the right track. Our goal is simple: to provide the best solutions and services in the industry.
The Web Active Directory Promise
- We are performance driven and customer focused.
- Our customer centric focus starts on the first contact with our prospective customers.
- We will attempt to provide the best solution at the best possible value.
- Our employees are Identity Management and Active Directory experts.
- We want to make you self-sufficient in working to configure our products without our intervention (and services dollars).
- Throughout the customer lifecycle, we will do our best to provide our knowledge and expertise on the technical and business side.
- We will refer you to a company that may be better suited for you if our solutions don’t appear to be a fit.
- Our commitment with you does not end at the time we complete the sale; it continues throughout the business relationship.
- We will do our best to enable our solutions to work well in your environment and provide a solid return on investment.
- We will do our best to provide the best customer care in the business.